Craig Tucker
Westford
Summary
Dynamic supervisor recognized for strong time management and operational oversight skills. Experience in enhancing service excellence and maintaining inventory levels. Committed to fostering a collaborative team environment to achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Supervisor
Lifetime Fitness
Burlington
02.2024 - Current
- Supervised daily operations and staff activities to ensure service excellence.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Resolved customer inquiries and complaints to enhance member satisfaction.
- Managed inventory levels and ordered supplies for daily operations.
Suites Lead Cook
Aramark Fenway
Boston
05.2021 - Current
- Supervised staff in daily kitchen duties, including prepping ingredients, cooking meals, and cleaning up after service.
- Managed inventory to maintain stock levels and minimize food waste effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Facilitated communication between customers, management, and staff members.
Swim Instructor
Goldfish Swim School
Westford
11.2019 - 05.2021
- Monitored student progress, providing tailored feedback to improve skills and confidence.
- Collaborated with parents to address concerns, enhancing overall student satisfaction and engagement.
- Built relationships with parents and swimmers, fostering loyalty and encouraging repeat enrollment in future swim lessons.
Education
Bachelor of Science - Business Administration
Merrimack College
North Andover, MA05-2025
High School Diploma -
Westford Academy
Westford06-2021
Skills
- Staff supervision
- Staff scheduling
- Operations oversight
- Inventory management
- Customer service
- Employee training
- Budget management
- Time management
- Team leadership
Timeline
Supervisor
Lifetime Fitness
02.2024 - Current
Suites Lead Cook
Aramark Fenway
05.2021 - Current
Swim Instructor
Goldfish Swim School
11.2019 - 05.2021
Bachelor of Science - Business Administration
Merrimack College
High School Diploma -
Westford Academy