Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cree Chapman

Batesville,MS

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

12
12
years of professional experience

Work History

Sales Associate

Walmart
Oxford, MS
03.2023 - Current
  • Verified accuracy of incoming shipments against purchase orders.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Checked shelves in department to determine replenishment needs.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Organized shelves, racks and bins to ensure product availability.
  • Stocked shelves, racks, and bins with new or transferred merchandise.

Call Center Associate

ResultsCx
11.2022 - 03.2023
  • Web Support
  • Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Provided guidance on best practices for developing secure websites that are compliant with industry standards.

Customer Service Representative

MaxxSouth Broadband
Oxford, MS
11.2021 - 07.2022
  • Money handling, dispatch, customer service
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Contacted customers about potential service upgrades, new internet services and account changes.

Wireless Specialist

Russell Cellular
Oxford, MS
07.2019 - 07.2021
  • Provide customers with individualized customer service in order to equip them with the wireless products and services they need

Sales Advocate

Cricket Wireless
Batesville, MS
07.2018 - 12.2018
  • Interacted with customers, Sale phones and phone accessories

Cashier

Walmart
Batesville, MS
03.2017 - 08.2018
  • Interacted with customers, Organized and positioned products on the shelves and cases in front of register, Performed good customer service skills

Account Manager/ Tax Clerk

Barbers
Batesville, MS
12.2015 - 07.2016
  • Successfully worked multiple stations/Machines, Managed Sales Accounts, Prepared Taxes

Sale Associate

VF Outlet
Batesville, MS
04.2012 - 04.2015
  • Performed Inventory and truck orders, Successfully worked multiple stations, Assisted Customers, Organized sales floor and placed orders online, Provided Customer Service skills

Education

Diploma - Medical Office Billing And Coding

Concorde Career College
Memphis, TN
02-2024

High School Diploma -

South Panola High School
05.2011

Skills

  • Customer Service
  • Retail sales
  • Cash handling
  • Account Management
  • Tax Experience
  • Accounting
  • Front desk
  • Medical office experience
  • Typing
  • Customer support
  • Basic math
  • Leadership
  • Supervising experience
  • Inside sales
  • Documentation review
  • Research
  • Analysis skills
  • Windows
  • Data collection
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Data management
  • Call Center
  • Referral Verification
  • Payment Collection
  • Medical Terminology
  • Front Desk Operations
  • Appointment Setting
  • Patient Registration
  • Appointment Scheduling
  • Telephone Etiquette
  • Co-Payment Collection
  • Proficient in Epic

References

References available upon request.

Timeline

Sales Associate

Walmart
03.2023 - Current

Call Center Associate

ResultsCx
11.2022 - 03.2023

Customer Service Representative

MaxxSouth Broadband
11.2021 - 07.2022

Wireless Specialist

Russell Cellular
07.2019 - 07.2021

Sales Advocate

Cricket Wireless
07.2018 - 12.2018

Cashier

Walmart
03.2017 - 08.2018

Account Manager/ Tax Clerk

Barbers
12.2015 - 07.2016

Sale Associate

VF Outlet
04.2012 - 04.2015

Diploma - Medical Office Billing And Coding

Concorde Career College

High School Diploma -

South Panola High School

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Cree Chapman