Creiona Bates
Cincinnati,Ohio
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Known for successfully working as a part of the team to reach personal and business goals. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
HHA/Private Caregiver
ICU EXCEED
Cincinnati, OH
01.2022 - 08.2023
- Provided security to Wilberforce University students.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Maintained accurate records of patient care, condition, progress and concerns.
- Administered prescribed medications and treatments according to physician instructions.
Sales Specialist
Victoria's Secret
Cincinnati, Ohio
01.2012 - 07.2019
- Assist customers with product selections; introduce new product lines; stock shelves with Victoria's Secret products; and provide customer satisfaction.
- Conducted market research to identify target markets and develop pricing strategies.
- Provided technical support to customers regarding product features and usage.
Reading & File Assistant
Addecco Advance Placement Testing (AP Test)
Cincinnati, Ohio
01.2012 - 01.2015
- Assisted teachers who graded the Advance Placement Tests with reading and filing tests.
Admissions Office Secretary
Wilberforce University
Wilberforce, Ohio
01.2011 - 01.2013
- Assisted staff on secretarial needs, such as sending out e-mails, making phone calls, and filing paperwork.
Cashier
Claire's
Cincinnati, Ohio
01.2008 - 01.2010
- Stocked shelves with Claire's products; assisted customers with location and selection of store items; and provided customer service with final purchases.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
Bachelor Degree - Mass Media Communication -
Wilberforce University
Diploma in Music -
School for Creative and Performing Arts
Skills
- Relationship Selling
- Client Relations
- Sales Expertise
- Customer Service
- Paperwork Processing
- Critical Thinking
- Project Management Abilities
- Customer Relations
- Conflict Mediation
- Service Upselling
Activities Organizations
- Praise camp at Kingdom Living Church for the Youth (ages 14-18)
- Planting trees for the Wilberforce University Campus
- Toys for Tots
- Organized food drives with Ammons United Methodist Church
Timeline
HHA/Private Caregiver
ICU EXCEED
01.2022 - 08.2023
Sales Specialist
Victoria's Secret
01.2012 - 07.2019
Reading & File Assistant
Addecco Advance Placement Testing (AP Test)
01.2012 - 01.2015
Admissions Office Secretary
Wilberforce University
01.2011 - 01.2013
Cashier
Claire's
01.2008 - 01.2010
Bachelor Degree - Mass Media Communication -
Wilberforce University
Diploma in Music -
School for Creative and Performing Arts
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