Cresentina Groce

Manages the computation and tracking of members' work hours, leave bank balances and absences to ensure accurate and timely payroll processing

Investigates, audits and resolves pay discrepancies and oversees pay deposits, pay cards, adjustments, recoveries and all payments

Verified, secured, and maintained confidential records and employee files, preparing reports for management review

Provides admin and tech support with departmental data and internal systems. Implements and enforces systematic changes according to City policies and procedures

Supervised daily operations of timekeeping staff and streamlined department workflow

Directed training programs and evaluated staff performance to enhance team capabilities

• Audited time and attendance sheets to process payroll and reconcile discrepancies. Sort checks, maintain all leave banks, do all payouts, adjustments, retros and recoveries, including process paperwork for over 3500 employees including new hires & separated members. Make sure account & fringe balances are correct and resolve payroll issues. Process & prepare documents. Format, type, analyze, correct, verify, store & secure all employee info, records, reports, transactions & all payroll for various databases. Experienced with all front desk/office duties & access computerized financial info to help all members. Creates spreadsheets in excel & utilizes data entry software with procedural knowledge to comply with all City rules & regulations.
• Reviewed and processed payroll records for accuracy for accuracy and compliance. Detroit Police Department payroll records for sworn and civilian staff.
• Entered payroll data into systems for accurate record-keeping. payroll data into department systems with careful accuracy.
• Reviewed payroll discrepancies to ensure accurate employee compensation. payroll discrepancies and corrected wage, deduction, and balance errors.