Creston Greco
Spokane,WA
Summary
Processing Manager with almost a decade's expertise successfully working in and managing for organizations in the I502 industry. Courteous and cordial, timely and efficient, with a desire to take on challenges at a new company, potentially one completely outside of my expertise that I'll have to learn from the ground up. I'd be happy to answer any and all questions regarding my work history, capabilities or qualifications should you find this resume to be satisfactory but still want to know more.
Overview
11
11
years of professional experience
Work History
Retail Associate
C&G Management
Spokane, WA
10.2023 - Current
- Organized backroom storage areas for efficient access to merchandise.
- Greeted customers and provided excellent customer service.
- Ensured compliance with all company policies and procedures.
- Organized merchandise displays to attract customers and promote sales.
- Attended team meetings to discuss sales goals, upcoming promotions.
- Operated cash register accurately and efficiently while processing payments from customers.
- Assisted with visual merchandising tasks including window dressing and floor changes.
- Conducted regular stock counts to verify accuracy of inventory records.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Processed online orders and ensured timely delivery of items.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Operated cash register to process payments from customers.
- Provided ongoing training for new staff members.
- Updated customer information in the database system when necessary.
- Performed price checks on items requested by customers.
- Engaged with customers to determine appropriate items to fit needs.
- Assisted customers by phone regarding store operations, products, promotions and orders.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
PROCESSING MANAGER
Axabra
Spokane, WA
01.2020 - Current
- Head of concentrate processing, packaging and fulfillment
- Developed and maintained standard operating procedures for packaging and fulfillment operations
- Monitored daily production activities, ensuring accuracy of data entry and quality control
- Coordinated with other departments to ensure timely completion of tasks
- Resolved customer inquiries regarding processing issues in a timely manner
- Ensured compliance with applicable regulations related to processing operations
- Managed team members responsible for performing various processing tasks
- Monitored production execution with established priorities to achieve optimal results
- Evaluated current production estimates and outputs to meet deadlines
- I can personally portion out between 800-1100 grams of concentrate a day depending on consistency or 800 grams of distillate cartridges with a syringe and arbor press
- I can do flower-concentrate and distillate-terpene infusions with my own established methods and formulas
- I also do all post-production processing including terpene separations and preservation, vacuum purging-hand stirring and ensuring proper grow of concentrates of all textures
MANAGER
Freedom Farms.
Spokane, WA
04.2019 - 12.2019
- Established processes to ensure efficient workflow throughout the organization
- Ensured compliance with all applicable laws, regulations, industry standards
- Self-managed and met or exceeded all packaging and fulfillment requirements
MANAGER
Grow State
Spokane, WA
07.2014 - 04.2019
- Coached, mentored and trained team members in order to improve their job performance
- Established processes to ensure efficient workflow throughout the organization
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency
- Ensured compliance with all applicable laws, regulations, industry standards
- Monitored staff performance and addressed issues
- Trained employees on additional job positions to maintain coverage of roles
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Assigned tasks to associates to fit skill levels and maximize team performance
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Delegated work to staff, setting priorities and goals
- Maintained and operated equipment necessary for production
Education
High School Diploma -
Gonzaga Prep
Spokane, WA01.2011
Spokane Falls Community College
Spokane, WASkills
- Processing Knowledge
- Mentoring and Coaching
- Post-Production Processing
- Decision-Making
- Advanced Mathematics
- Willing to Learn
- Work Planning
- Critical Thinking
- Self/Staff Management
- Attention to Detail
- Product knowledge expertise
- Cash register operation
- Hospitality and accommodation
- Customer engagement
- Verbal and written communication
- Point of sale systems
- Sales proficiency
Timeline
Retail Associate
C&G Management
10.2023 - Current
PROCESSING MANAGER
Axabra
01.2020 - Current
MANAGER
Freedom Farms.
04.2019 - 12.2019
MANAGER
Grow State
07.2014 - 04.2019
High School Diploma -
Gonzaga Prep
Spokane Falls Community College