Crimson Bianchetti
Marinette,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Sales Associate
Walmart
Marinette, WI
09.2023 - 05.2024
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Organized stockroom shelves according to size, color or style.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered incoming telephone calls to provide store, products and services information.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed credit card transactions quickly and securely.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Education
High School Diploma -
Menominee High School
Menominee, MI05-2022
Skills
- Order Processing
- Retail loss prevention
- Client Account Management
- Upselling
- Product Sales
- Customer Needs Assessment
- Inventory Control
- Listening Skills
- Cash Handling
- Policy and Procedure Adherence
- Store Opening and Closing
- Verbal/written communication
- Exceeds sales goals
- Goal-Oriented
- Reading comprehension skills
- Merchandising knowledge
- Energetic self-starter
- Flexible Schedule
- Building rapport
- Inventory Tracking
- Relationship Building
- Merchandise Display
- Merchandising understanding
- Positive and professional
- Exceptional customer service
- Problem-solving skills
- Outgoing Personality
- Sales Strategies
- Multi-tasking strength
- Problem-Solving
- Excellent communication skills
- Product Recommendations
- Complex Problem-Solving
- Display Setup
- Stocking and Receiving
- Conflict Resolution
- Retail Store Operations
- Meeting deadlines
- Customer Service
- Professional Demeanor
- Teamwork and Collaboration
- Time Management
- Written and oral communication skills
- Money Handling
- Product Promotions
- Negotiation Tactics
- Service-oriented
Timeline
Sales Associate
Walmart
09.2023 - 05.2024
High School Diploma -
Menominee High School