Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Crisbel Castro

Dearborn

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Modern Greek. Proven ability to increase sales through effective upselling and guest engagement. Adept at cash handling and maintaining a professional appearance, ensuring a seamless dining experience that fosters repeat business.

Overview

6
6
years of professional experience

Work History

Server

Modern Greek
01.2024 - Current
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Paradise Biryani Pointe
05.2021 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Sky Crepe
01.2020 - 01.2021
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Contributed to inventory management by monitoring stock levels.

Education

Associate of Science - Nursing

Henry Ford College
Dearborn, MI
05-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Professional appearance
  • Food running
  • Service prioritization

Languages

Spanish
Native or Bilingual

Timeline

Server

Modern Greek
01.2024 - Current

Server

Paradise Biryani Pointe
05.2021 - 03.2023

Server

Sky Crepe
01.2020 - 01.2021

Associate of Science - Nursing

Henry Ford College

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