Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cris Cline

Hallettsville,TX

Summary

Dynamic business owner with a proven track record at Cline's Concepts, excelling in customer relations and operations management. Enhanced client satisfaction through tailored solutions and effective negotiation, achieving significant repeat business. Skilled in employee development and project management, fostering a motivated team dedicated to exceptional service.

Overview

12
12
years of professional experience

Work History

Owner

Cline's Concepts
01.2017 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Sales Representative

Dan Jaggers Foundation Repair
01.2013 - 01.2017
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities by upselling drainage solutions.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

GED -

Alvin Community College
Alvin, TX
06-1995

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Project estimating
  • Staff hiring
  • Consulting
  • Negotiation
  • Employee development
  • Bidding processes

Timeline

Owner

Cline's Concepts
01.2017 - Current

Sales Representative

Dan Jaggers Foundation Repair
01.2013 - 01.2017

GED -

Alvin Community College

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Cris Cline