Cris Fernandez Vargas
Jupiter,FL
Summary
Proven Shift Supervisor at Starbucks, adept in conflict resolution and staff development, significantly enhancing customer satisfaction. Excelled in cash handling and employee training, fostering a culture of continuous improvement and safety awareness. Demonstrated exceptional leadership by resolving customer concerns, driving team motivation, and ensuring operational excellence.
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Starbucks
03.2023 - Current
- Responded to and resolved customer questions and concerns.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Associate Of Arts - Graphic Design
Palm Beach State College
Lake Worth, FLHigh School Diploma -
Jupiter High School
Jupiter, FL05.2022
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Staff motivation
- Staff development
- Safety awareness
- Conflict resolution techniques
- Continuous improvement
Timeline
Shift Supervisor
Starbucks
03.2023 - Current
Associate Of Arts - Graphic Design
Palm Beach State College
High School Diploma -
Jupiter High School
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