Cris Ramos
Bakersfield,CA
Summary
Dynamic Inside Sales Representative with a proven track record at Pacific Ag Rentals, excelling in customer service and relationship development. Adept at utilizing CRM software to enhance client interactions and consistently exceed sales targets. Recognized for analytical thinking and a cheerful demeanor, driving customer satisfaction and loyalty through tailored solutions.
Driven and personable individual with excellent communication and interpersonal skills. Demonstrates solid understanding of sales principles and customer relationship management, coupled with proficiency in CRM software and data analysis. Committed to driving sales growth and enhancing customer satisfaction through personalized service.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Inside Sales Representative
Pacific Ag Rentals
12.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
Clean Up Associate
In N Out
02.2023 - 12.2023
- Assisted in training new hires on proper cleaning techniques, helping them quickly acclimate to the team and achieve a high level of performance.
- Managed waste disposal processes responsibly, adhering to environmental regulations and minimizing ecological impact.
- Promoted a safe work environment by properly disposing of hazardous materials according to established guidelines.
- Reduced cross-contamination risks with thorough sanitization of equipment and surfaces in the workspace.
- Increased efficiency through proper use and maintenance of cleaning equipment, maximizing its effectiveness and lifespan.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Warehouse Forklift Operator
Ross Distribution Center
09.2021 - 02.2023
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
- Assisted in inventory management through accurate record-keeping of forklift operations and stock movement.
- Transported goods between warehouse locations according to shipment and storage needs.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Education
Associate of Science - Criminal Justice
Bakersfield College
Bakersfield, CA08-2026
High School Diploma -
Cesar E Chavez High School
Delano, CA06-2021
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Relationship development
- Adept multi-tasker
- Superior organizational skills
- Customer relationship management
- Email and phone etiquette
- Driven
- Issue resolution
- CRM proficiency
- Analytical thinking
Languages
Spanish
Professional Working
Timeline
Inside Sales Representative
Pacific Ag Rentals
12.2023 - Current
Clean Up Associate
In N Out
02.2023 - 12.2023
Warehouse Forklift Operator
Ross Distribution Center
09.2021 - 02.2023
Associate of Science - Criminal Justice
Bakersfield College
High School Diploma -
Cesar E Chavez High School
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