Crisie Bathurst
Sioux City
Summary
Driven and empathetic professional with a proven track record at Northwest Airlines, where I excelled in managing high-stress situations and resolving customer complaints, enhancing loyalty and repeat business. A quick learner with a positive attitude, I master multitasking and customer service, ensuring efficient and satisfactory resolutions.
Overview
17
17
years of professional experience
Work History
Food Service Worker
Sioux City Community Schools
08.2010 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Facilitated seamless operations by supporting staff during busy hours.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Customer Service Representative
Northwest Airlines
08.2008 - 07.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
General
South Sioux City High School
South Sioux City, NE05.1985
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
Timeline
Food Service Worker
Sioux City Community Schools
08.2010 - Current
Customer Service Representative
Northwest Airlines
08.2008 - 07.2010
General
South Sioux City High School
Similar Profiles
Sadie StrandSadie Strand
Student Services Facilitator at South Sioux City Community SchoolsStudent Services Facilitator at South Sioux City Community Schools
Candace Leal HansonCandace Leal Hanson
R.I.S.E. Program Lead Teacher at South Sioux City Community SchoolsR.I.S.E. Program Lead Teacher at South Sioux City Community Schools
Leah WorrellLeah Worrell
Special Education Paraprofessional at Sioux City Community SchoolsSpecial Education Paraprofessional at Sioux City Community Schools