Summary
Overview
Work History
Education
Languages
Timeline
Manager

Crismeiry Grullon Rosario

The Bronx,NY

Summary

Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

4
4
years of professional experience

Work History

Manager

McDonald's
09.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Assistant Waiter

Wechester County Club
04.2021 - 07.2022
  • Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
  • Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
  • Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
  • Assisted with banquet events by setting up tables, serving guests, and clearing dishes, contributing to a successful event experience.

Education

Radiology -

Hostos Community College
Bronx, NY

High School Diploma -

Bronx High School of Business
The Bronx, NY
01.2021

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Manager

McDonald's
09.2023 - Current

Assistant Waiter

Wechester County Club
04.2021 - 07.2022

Radiology -

Hostos Community College

High School Diploma -

Bronx High School of Business

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Crismeiry Grullon Rosario