Crisoforo Palma
Omaha,NE
Summary
Experienced with identifying growth opportunities and nurturing client relationships. Utilizes strategic planning and market analysis to drive business success. Track record of fostering collaborative team environment and achieving measurable results.
Overview
8
8
years of professional experience
Work History
Business Development Center Representative
Edwards Auto Group
08.2025 - Current
- Assisted customers with inquiries, fostering positive relationships and enhancing satisfaction.
- Managed appointment scheduling for service and sales departments, optimizing workflow efficiency.
- Provided support in resolving customer issues, ensuring timely follow-up and resolution.
- Collaborated with team members to streamline communication processes within the center.
- Engaged in continuous learning about automotive products and services to better assist clients.
- Maintained accurate records of customer interactions, contributing to data integrity initiatives.
Project Manager
Fireplace Stone & Patio Of Nebraska
03.2025 - 08.2025
- Coordinated project timelines and deliverables to ensure on-time completion of client installations.
- Assisted in managing vendor relationships to enhance product quality and service delivery.
- Collaborated with design teams to align project specifications with customer expectations.
- Monitored inventory levels and procurement processes for timely project execution.
- Maintained open communication by presenting regular updates on project status to customers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Project Coordinator
DECK BROS LLC
06.2022 - 02.2025
- Coordinated project schedules and resources to enhance workflow efficiency.
- Managed communication between stakeholders to ensure project alignment and clarity.
- Developed and maintained project documentation for tracking progress and compliance.
- Implemented process improvements that optimized resource allocation and reduced delays.
- Facilitated team meetings to discuss project updates and address challenges promptly.
- Assisted in budget management by monitoring expenses and identifying cost-saving opportunities.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Developed and implemented project plans and budgets to ensure successful execution.
Pallet Builder
AJ'S PALLETS
01.2020 - 07.2022
- Constructed durable pallets using hand tools and machinery, ensuring adherence to quality standards.
- Collaborated with team members to optimize workflow and enhance production efficiency.
- Trained new employees on safe handling of materials and proper assembly techniques.
- Conducted regular inspections of finished products for structural integrity and compliance with specifications.
- Maintained inventory levels of raw materials, ensuring timely availability for production needs.
- Maintained clean and organized workspaces to uphold safety standards.
- Operated pallet jack to pull orders out of storage areas.
- Utilized air hammers, drills and power tools to build pallets and crates.
- Transferred loaded pallets onto delivery or storage areas.
Part Sales Supervisor
AutoZone
02.2018 - 03.2019
- Supervised daily operations of parts sales team to ensure optimal customer service and satisfaction.
- Trained and mentored new staff on product knowledge and sales techniques, enhancing team performance.
- Analyzed inventory levels and sales trends to optimize stock management and reduce excess inventory.
- Developed promotional strategies that increased parts sales through targeted marketing initiatives.
- Assisted in resolving customer complaints, ensuring swift resolution and maintaining positive relationships.
- Enhanced teamwork through clear communication and collaboration in daily tasks.
Education
High School Diploma -
OMAHA SOUTH HIGH SCHOOL
Omaha, NESkills
- Goal oriented
- CRM software
- Financial acumen
- Product knowledge
- Project management
- Cold calling
- Teamwork
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
Business Development Center Representative
Edwards Auto Group
08.2025 - Current
Project Manager
Fireplace Stone & Patio Of Nebraska
03.2025 - 08.2025
Project Coordinator
DECK BROS LLC
06.2022 - 02.2025
Pallet Builder
AJ'S PALLETS
01.2020 - 07.2022
Part Sales Supervisor
AutoZone
02.2018 - 03.2019
High School Diploma -
OMAHA SOUTH HIGH SCHOOL