Samantha Taylor
Business Development Center BDC
racine,WI
Summary
Dynamic professional with a proven track record in consultative sales and CRM software mastery, notably at Zeigler Honda. Excelled in lead development and team collaboration, enhancing client satisfaction and driving sales growth. Skilled in balancing goal-oriented achievements with exceptional organizational skills, without relying on numerical percentages for impact.
Offering strong commitment to learning and developing in business development environment. Contributes to team-oriented setting with ability to quickly grasp new concepts and procedures, particularly in market analysis and client engagement. Ready to use and develop negotiation and communication skills in my next role.
Experienced with identifying growth opportunities and nurturing client relationships. Utilizes strategic planning and market analysis to drive business success. Track record of fostering collaborative team environment and achieving measurable results.
Overview
6
6
years of professional experience
Work History
Business Development Center Representative
Zeigler Honda
07.2022 - Current
- Developed persuasive sales presentations tailored to individual client needs, leading to higher conversion rates.
- Negotiated contracts skillfully on behalf of the organization, securing favorable terms that contributed to overall success rates.
- Conducted market research to identify trends, competitors, and potential areas for expansion, contributing to informed decision making.
- Maintained detailed records of client interactions within CRM systems, ensuring accurate information was readily available for future reference.
- Optimized lead generation through targeted prospecting, cold calling, and email marketing efforts.
- Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Reviewed client concerns and recommended appropriate changes to supervisors.
Server
Darden Restaurants, Olive Garden
06.2021 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Merchandiser
Target
03.2019 - 03.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Education
High School Diploma -
William Horlick
Racine, WI 05.2001 -
Skills
CRM software
Timeline
Business Development Center Representative
Zeigler Honda
07.2022 - Current
Server
Darden Restaurants, Olive Garden
06.2021 - 07.2022
Merchandiser
Target
03.2019 - 03.2021
High School Diploma -
William Horlick
05.2001 -
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