Crissandra Bello Liranzo
New York,NY
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Leaders in fitness
New York, New York
10.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Coordinated client appointments and maintained communication to enhance service delivery.
- Monitored daily operations within the studio environment.
Aide Assistant
VNH
New York, New York
02.2023 - 07.2023
- Assisted with daily household operations and routines.
- Coordinated appointments and schedules for household members.
- Managed inventory of supplies and groceries for the household.
- Maintained cleanliness and orderliness in all living spaces.
- Supported family members with personal care and daily tasks.
- Ensured proper maintenance of appliances such as ovens, microwaves and refrigerators.
- Provided support with meal preparation by setting tables, serving food and beverages and clearing away after meals.
Brand Ambassador
Asdf
New York, New York
10.2022 - 05.2023
- Collaborated with marketing teams to align strategies and messaging.
- Attended events to represent the brand and connect with potential clients.
- Assisted in training new ambassadors on product details and engagement techniques.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products and services.
- Communicated regularly with team members regarding progress updates on projects.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Distributed flyers, brochures, and other materials at promotional events.
Special Needs Nanny
Family Members
New York, New York
03.2021 - 02.2022
- Assisted in developing individualized learning plans tailored to each child's abilities.
- Coordinated therapeutic activities to enhance social and communication skills.
- Maintained a safe and supportive environment for children during all interactions.
- Implemented behavior management techniques to promote positive interactions among peers.
- Provided emotional support to the family by offering advice and guidance on how to best manage their child's medical condition.
- Cared for children with physical disabilities by helping them move around and participate in recreational activities.
- Monitored children's progress, documenting changes in behaviors or physical abilities as necessary.
- Facilitated communication between parents and school personnel regarding educational goals and objectives for the child.
Sales Associate
Monat
New York, New York
02.2021 - 10.2021
- Maintained knowledge of current promotions and store policies for customer support.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Engaged in training sessions to improve product knowledge and sales techniques.
- Monitored inventory levels and reported discrepancies to management promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
Cashier
Fine Fare Supermarket
New York, New York
01.2021 - 03.2021
- Processed customer transactions quickly and accurately at a busy retail location.
- Handled cash, credit, and debit transactions while ensuring secure handling of funds.
- Collaborated with team members to enhance customer service during peak hours.
- Resolved customer inquiries and complaints with a friendly and professional demeanor.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Assistant Manager
Axiom Wellness Center
North Bergen, New Jersey
06.2019 - 09.2019
- Coordinated schedules for staff and client appointments effectively.
- Facilitated communication between clients and wellness professionals smoothly.
- Maintained cleanliness and organization of the wellness center premises.
- Handled client inquiries and resolved issues promptly and professionally.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Fry Cook
Alfie’s Cafe
Alfred, New York
08.2018 - 05.2019
- Prepared a variety of menu items following standardized recipes.
- Maintained cleanliness and organization in kitchen and food prep areas.
- Operated kitchen equipment safely, including fryers and grills.
- Collaborated with team members to ensure timely meal service.
- Assisted in inventory management by tracking ingredient supplies.
- Communicated effectively with staff to coordinate meal orders efficiently.
Education
High School Diploma -
Urban Assembly For The Preforming Arts
New York, NY06-2018
Skills
- Customer service
- Appointment scheduling
- Conflict resolution
- Front desk operations
- Order processing
- Client communication
- Emotional intelligence
- Data confidentiality
- Performance improvement
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Front Desk Receptionist
Leaders in fitness
10.2023 - Current
Aide Assistant
VNH
02.2023 - 07.2023
Brand Ambassador
Asdf
10.2022 - 05.2023
Special Needs Nanny
Family Members
03.2021 - 02.2022
Sales Associate
Monat
02.2021 - 10.2021
Cashier
Fine Fare Supermarket
01.2021 - 03.2021
Assistant Manager
Axiom Wellness Center
06.2019 - 09.2019
Fry Cook
Alfie’s Cafe
08.2018 - 05.2019
High School Diploma -
Urban Assembly For The Preforming Arts