Crista Solis
El Paso,TX
Summary
Experienced cashier delivering efficient and accurate service in the food industry. Proven track record as a customer service specialist at Papa John's for three years, managing daily callbacks and resolving customer complaints. Skilled in maintaining store cleanliness and training new hires. Ensured delivery vehicles were in optimal working condition for company operations.
Overview
18
18
years of professional experience
Work History
Cashier
Pretzelmaker
El Paso, Texas
10.2025 - 04.2026
- Processed cash, credit, and gift card payments, ensuring accurate transactions and customer satisfaction.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Conducted training for new team members in cash register operation and customer service techniques.
- Prepared and mixed dough ingredients according to standardized recipes.
- Assisted in training new staff on dough-making techniques and equipment use.
- Supervised opening procedures to ensure readiness for daily operations.
Retail Sales Associate
PetsBarn
El Paso, Texas
01.2024 - 10.2025
- Guided customers in selecting suitable pet products and supplies, enhancing their shopping experience.
- Educated customers on pet care, nutrition, and product usage.
- Observed sales floor to proactively assist customers and ensure merchandise availability.
- Monitored inventory levels and restocked items to maintain optimal product availability.
- Restocked shelves, racks and bins with latest merchandise and changed marquee to promote special items.
- Maintained cleanliness and organization of store displays and inventory areas.
Crew Member
Arby's
El Paso, US
06.2022 - 11.2022
- Managing drive thru; taking orders & handled cash & debit transactions; assisting with fry station products.
- Greeted and assisted customers during busy periods to ensure satisfaction.
- Prepared food in backline kitchen; operated meat slicer; reappraised sandwiches in market fresh area; restocked sauces and food throughout shifts; maintained cleanliness of stations.
- Perform closing procedures; washing store dishes; making sure things are put back together; cleaning backline with restocking of food items; cleaning lobby & stocking amenities.
Customer Service Specialist / Driver
Papa John's Pizza
El Paso, US
05.2017 - 05.2022
- Handling customers complaints and making sure they are resolved in a timely manner. Training new hires for both driving and in store responsibility.
- Safe and timely delivery of customer orders; Ensure orders are checked and customer verified for accuracy; Assist customers with over the phone orders and carryout; Operate registers and money handling.
- Handled food preparation on makeline and operated oven for quality pizza; Maintained stock of food produce and amenities; Ensured cleanliness of facility; Prepared meat and produce using slicer and kitchen equipment.
Crew Trainer
Mc Donald's
El Paso, US
01.2008 - 01.2014
- Trained crew members in customer order assistance, food service, operation of computer monitors and cooking equipment, safety awareness, and store policies; maintained a clean facility to enhance customer experience.
- Provided friendly customer service; handled in-store orders and cash transactions; resolved customer issues courteously; multitasked effectively in a fast-paced environment.
- Team oriented; Positive attitude; Honest; Motivated and helpful towards customers and staff members.
Education
Associate - Information Security
Western Technical College
El Paso, TX05-2013
Skills
- Cashier
- Customer service experience
- Customer issue resolution
- Fast-paced adaptability
- Dependable
- Point of sale
- Flexible
- Team oriented
- Positive attitude
- Honest
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cashier
Pretzelmaker
10.2025 - 04.2026
Retail Sales Associate
PetsBarn
01.2024 - 10.2025
Crew Member
Arby's
06.2022 - 11.2022
Customer Service Specialist / Driver
Papa John's Pizza
05.2017 - 05.2022
Crew Trainer
Mc Donald's
01.2008 - 01.2014
Associate - Information Security
Western Technical College