Cristal Azpeitia
Tatum,TX
Summary
Ophthalmic Medical Assistant with a commitment to patient care and a solid foundation in conducting thorough eye examinations. Proficient in operating advanced diagnostic equipment and maintaining accurate patient records, contributing to efficient appointment scheduling and seamless care.
Overview
8
8
years of professional experience
Work History
Ophthalmic Medical Technician
Eye Central
Carthage, Texas
03.2024 - 08.2024
- Conducted comprehensive eye examinations, gathering detailed patient medical histories to ensure accurate diagnoses.
- Operated advanced diagnostic equipment, including autorefractors and visual field analyzers.
- Performed patient screenings, including visual acuity tests and intraocular pressure measurements, facilitating timely assessments and referrals.
- Maintained accurate patient records and updated electronic health systems, contributing to seamless patient care.
- Ensured that all equipment was properly calibrated and maintained according to manufacturer guidelines.
- Coordinated patient appointments using an electronic scheduling system. for patients using an electronic scheduling system.
- Performed administrative tasks such as filing insurance forms and collecting payments from patients.
Ophthalmic Assisstant
Heaton Eye Associates
Longview, TX
06.2023 - 03.2024
- Obtained and recorded patient medical history while operating ophthalmic equipment including OCT and OPD machines to support accurate diagnostics.
- Performed diagnostic tests such as visual acuity, tonometry, refraction, keratometry, visual field.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Completed patient histories by asking probing questions about family medical conditions, past ocular history and previous surgical procedures.
- Documented patient problems, current medications, and vital statistics to inform treatment decisions.
- Optimized patient flow through the facility by implementing efficient scheduling processes. throughout facility, enhancing overall operational efficiency.
Bank Teller
First Convience Bank
Longview, TX
10.2019 - 03.2020
- Identified customer financial needs, built trust, and maximized sales opportunities to enhance overall customer satisfaction.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Resolved customer inquiries about account balances, transaction history, service charges, and interest rates to ensure clarity and support.
- Maintained accurate records of customer transactions in line with bank procedures.
- Balanced cash drawer daily and addressed discrepancies to maintain accurate records and secure cash management.
- Turned in excess cash to ensure drawer security and prevent losses.
- Provided customer records, account statements and copies of checks.
WAITRESS/CASHIER
LA HACIENDA MEXICAN RESTAURANT
TATUM, TEXAS
07.2016 - 01.2020
- Engaged with customers to assess and fulfill their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers upon entry and responded promptly to inquiries.
- Performed cash, card and check transactions to complete customer purchases.
- Counted cash accurately at the start and end of shifts. in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer totals at the beginning and end of each shift. at beginning and end of each work shift.
- Built relationships with customers to encourage repeat business.
- Adjusted schedule and took extra shifts to support operational demands.
- Adapted to various roles and provided support during peak periods.
Phone Operator
NCIC Inmate Communications
Longview, TX
02.2019 - 03.2019
- Welcomed all callers warmly and inquired about their specific needs for support.
- Oversaw call queues and addressed inquiries promptly to enhance response times and customer satisfaction.
- Maintained an accurate directory of personnel and phone extensions to ensure efficient communication.
- Logged customer calls and inquiries comprehensively to support performance tracking and service improvement.
- Assisted customers with opening accounts for funds related to inmate communication.
- Gathered and confirmed telephone numbers, addresses, and accurate name spellings for records.
Sales Associate
Bath & Body Works
Longview, TX
12.2018 - 12.2018
- Welcomed existing, new, and potential customers, creating positive first impressions that encouraged engagement.
- Educated clients on promotional offerings and products, effectively using persuasive selling tactics to enhance sales.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Worked seasonally to support store operations during peak times.
- Managed issues calmly and professionally in busy, high-stress situations, ensuring customer satisfaction.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
CERTIFICATE - OPHTHALMIC MEDICAL ASSISTING
Tyler Junior College
Tyler, TX12-2023
High School Diploma -
TATUM HIGH SCHOOL
Tatum, TXSkills
- Ophthalmology Testing
- Diagnostic Testing
- Visual acuity testing
- Visual field testing
- Refraction techniques
- Ocular Measurements
- Patient Care
- Medical History Obtainment
- History taking
- Color vision testing
- Amsler grid testing
- Insurance Verification
- Scheduling appointments
- Time Management
- Organizational Skills
- Medical Terms
- English
- Front desk
Languages
- English - Expert
Spanish
Timeline
Ophthalmic Medical Technician
Eye Central
03.2024 - 08.2024
Ophthalmic Assisstant
Heaton Eye Associates
06.2023 - 03.2024
Bank Teller
First Convience Bank
10.2019 - 03.2020
Phone Operator
NCIC Inmate Communications
02.2019 - 03.2019
Sales Associate
Bath & Body Works
12.2018 - 12.2018
WAITRESS/CASHIER
LA HACIENDA MEXICAN RESTAURANT
07.2016 - 01.2020
CERTIFICATE - OPHTHALMIC MEDICAL ASSISTING
Tyler Junior College
High School Diploma -
TATUM HIGH SCHOOL