Cristal Burt
Groves,TX
Summary
Detail-oriented professional with expertise in medical records management, appointment scheduling, and customer service. Committed to enhancing patient experiences through effective office administration and technical troubleshooting.
Overview
34
34
years of professional experience
Work History
Department Support Assistant I
CHRISTUS St. Elizabeth Hospital
Beaumont , TX
05.1992 - Current
- Oversaw front office customer service, appointment management, billing, and administrative tasks to optimize workflow.
- Coordinated patient scheduling and appointment confirmations to enhance office efficiency.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Handled incoming calls, directing them to appropriate staff members to ensure effective communication.
- Managed medical records using an electronic health record system.
- Monitored incoming emails and responded accordingly in a timely manner.
- Organized and delivered incoming mail to designated recipients daily.
- Resolved technical issues identifying solutions and providing technical support by phone, email, and desktop sharing.
- Assessed inventory levels and materials usage, placing orders for new stock.
Education
High School Diploma -
Vidor High School
Vidor TX05-1984
Skills
- Health records management
- Records management
- Appointment scheduling
- Office administration
- Data entry accuracy
- Customer service
Timeline
Department Support Assistant I
CHRISTUS St. Elizabeth Hospital
05.1992 - Current
High School Diploma -
Vidor High School