Cristal Correas
Dallas,TX
Summary
Detail-oriented Administrative Professional experienced in customer service, scheduling, and data entry. Expertise in managing records and coordinating operations while ensuring accuracy and organization. Strong communication and problem-solving abilities enhance individual and team contributions. Seeking a remote role to leverage skills and foster professional growth.
Overview
5
5
years of professional experience
Work History
Bell mechanical services
Dispatch / call center
Carrollton, Texas
06.2026 - 10.2026
- Prioritized emergency and maintenance calls, ensuring timely technician arrivals and enhancing customer satisfaction.
- Coordinated daily dispatch operations, assigning technicians based on urgency, location, and availability to optimize response times.
- Scheduled service appointments, communicating with homeowners and technicians to confirm details and address concerns effectively.
Office Administrative Assistant
Dura Pier Foundation Repair
Plano, Texas
03.2024 - 05.2026
- Handled incoming calls and directed customers to the right person or department.
- Scheduled inspections, estimates, and service appointments for field teams.
- Entered customer records, job notes, and paperwork into office systems.
Appointment Setter Remotely
The Enrollment Store
Allen, Texas
09.2023 - 02.2024
- Made outbound calls to existing customers regarding insurance renewals and appointment availability.
- Scheduled appointments for multiple licensed agents, managed follow-ups, and kept calendars organized while handling a high volume of calls.
- Worked closely with 3–5 licensed agents to manage client lists, track insurance renewals, and coordinate customer outreach.
- Used Microsoft Excel and Outlook to organize client information, track follow-ups, and manage appointments.
Fogarty
Home based Treatment Worker
Providence, Rhode Island
02.2022 - 08.2023
- Delivered personalized care and support to children, enhancing their well-being in home and community settings.
- Executed treatment plans and monitored each child's progress and daily activities to ensure optimal development.
- Communicated with supervisors and families to ensure children received proper care and support.
- Collaborated with supervisors and families to align care strategies, ensuring children received comprehensive support.
Skills
- Microsoft Office (Excel & Outlook)
- Bilingual (English & Spanish)
- Data Entry & Management
- Administrative Support
- Scheduling & Calendar Management
- Attention to Detail
- Problem Solving
- Independent Work
Timeline
Bell mechanical services
Dispatch / call center
06.2026 - 10.2026
Office Administrative Assistant
Dura Pier Foundation Repair
03.2024 - 05.2026
Appointment Setter Remotely
The Enrollment Store
09.2023 - 02.2024
Fogarty
Home based Treatment Worker
02.2022 - 08.2023