Cristal Gonzalez
Houston,TX
Summary
Knowledgeable Money Center Associate with 10+ years of experience in customer service. I'm accurate and quick with my work when it comes to helping customers complete money transfers or processing bill payments. Adept at working efficiently under pressure and maintaining professionalism in the work place. I'm a trustworthy and reliable employee that is always on time and ready to work even during the holidays.
Overview
13
13
years of professional experience
Work History
Money Center Associate
Lewis FoodTown
03.2011 - Current
- Provided customer satisfaction by efficiently handling cash transactions and providing accurate account information.
- Balancing daily cash drawers.
- Assisted customers with money transfer inquiries, resolving issues promptly to maintain a high level of satisfaction.
- Answered department phone calls.
- Prepared bank deposits.
- Sorted and counted coin and currency to make change for associates.
- Handled Lottery machine when out of order or when needing tickets refilled.
- Processing utility payments.
- Reloading MetroQ cards
- Cashing and selling Lottery.
Education
High School Diploma -
MacArthur Senior High School
4400 Aldine Mail Rte Rd, Houston, TX 7703906.2012
Skills
- Money Handling
- Payment Processing
- Money Transfers
- Bill Payment
- Organizational Skills
- Data Entry Efficiency
- Customer Service Excellence
- Multitasking Capabilities
- Register Balancing
- Balance Reconciliations
- Customer Service
- Problem-Solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Hobbies
- Reading books: Currently reading The Song of Achilles.
- Playing video games.
- And taking long drives while listening to music.
Timeline
Money Center Associate
Lewis FoodTown
03.2011 - Current
High School Diploma -
MacArthur Senior High School
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