Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cristal Ortega

Barry,United States

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Account Manager

B Select Services
03.2018 - Current
  • Built and strengthened long-lasting relationships with the clients.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.


Cashier, Bartender, Prep-Cook, Cook, Warehouse Etc

B Select Services
03.2018 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared garnishes by evenly slicing and putting fruits.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Worked closely with shift manager to solve problems and handle customer concerns.


  • Checked personal identifications during alcohol and tobacco sales.

Education

Medical Administrative Assistant -

National Institute of Technology
Austin, TX
08.2005

High School Diploma -

Genesis High School
Bastrop, TX
08.2003

Skills

  • Advertising
  • Complaint Management
  • Report Writing
  • Customer Service
  • Relationship Building
  • Goals and Performance
  • Account Management

Certification

TABC & Food Handlers

Languages

Spanish
Full Professional

Timeline

Account Manager

B Select Services
03.2018 - Current

Cashier, Bartender, Prep-Cook, Cook, Warehouse Etc

B Select Services
03.2018 - Current

Medical Administrative Assistant -

National Institute of Technology

High School Diploma -

Genesis High School

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Cristal Ortega