Summary
Overview
Work History
Education
Skills
Timeline
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Cristal Phillips

INVER GROVE HEIGHTS,MN

Summary

Dedicated Certified Pharmacy Technician with extensive experience at Allina Health and Walgreens. Proven expertise in medication dispensing and inventory management, ensuring compliance with HIPAA regulations. Recognized for exceptional attention to detail and customer service, enhancing patient satisfaction while training new staff on best practices.

Overview

9
9
years of professional experience

Work History

Certified Pharmacy Technician

Allina Health
Shakopee, MN
06.2021 - Current
  • Assisted pharmacists with medication preparation and dispensing processes.
  • Operated pharmacy software for prescription management and patient records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Supported pharmacists in compounding custom medications according to individual patient needs.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Restock medications throughout hospital daily.

Certified Pharmacy Technician

Walgreens
West Saint Paul, MN
07.2017 - 04.2024
  • Processed and dispensed medications accurately in compliance with state regulations.
  • Assisted customers with medication inquiries, enhancing overall patient satisfaction.
  • Managed inventory levels, ensuring availability of essential pharmaceutical products.
  • Collaborated with pharmacists to verify prescriptions for accuracy and completeness.
  • Trained and mentored new pharmacy technicians on operational procedures and best practices.

Education

High School Diploma - General Studies

Arlington Senior High School
Saint Paul, MN
06-1999

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Insurance billing
  • HIPAA regulations
  • Medication dispensing
  • Team collaboration
  • Filling prescriptions
  • Manual and automated medication dispensing
  • Pharmaceutical calculations

Timeline

Certified Pharmacy Technician

Allina Health
06.2021 - Current

Certified Pharmacy Technician

Walgreens
07.2017 - 04.2024

High School Diploma - General Studies

Arlington Senior High School