Cristal Sanchez
Orange,CT
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Sauced Bbq & Spirits
04.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Host
Sauced Bbq & Spirits
10.2021 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Bachelor of Science - Psychology
Cal State University Fullerton
9283105.2026
High School Diploma -
El Modena High School
Orange, CA06.2022
Skills
- Food Delivery
- Beverage Preparation
- Strong Work Ethic
- Quality Control
- Suggestive Selling
- Problem-solving aptitude
- Food Running
- Guest Engagement
- Communication
- Teamwork
Languages
Spanish
Limited Working
Timeline
Server
Sauced Bbq & Spirits
04.2023 - Current
Host
Sauced Bbq & Spirits
10.2021 - Current
Bachelor of Science - Psychology
Cal State University Fullerton
High School Diploma -
El Modena High School
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