Cristal Swann
Rome,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Pharmacy Technician (West Rome)
Walmart
08.2023 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Sterilizes surfaces and equipment and prepares the pharmacy for opening.
- Processes prescriptions electronically and ensures information is accurate.
- Resolves issues when they arise. Rejects insurance claims.
- Sorts, stacks, labels medication, and monitors inventory.
- Complies with all security measures (HIPAA).
- Checks out patients and files their insurance; processes refunds when needed.
Pharmacy Technician (East Rome Walmart)
Walmart
12.2022 - 08.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Receiving prescriptions and checking their validity. Processing prescriptions electronically and checking to see if the information is correct and accurate. Selecting the appropriate medication and receiving dosage to fill prescriptions.
- Sterilizes surfaces and equipment and prepares the pharmacy for opening.
- Processes prescriptions electronically and ensures information is accurate.
- Resolves issues when they arise. Rejects insurance claims.
- Sorts, stacks, labels medication, and monitors inventory.
- Complies with all security measures (HIPAA).
- Checks out patients and files their insurance; processes refunds when needed.
Deli Associate
Walmart
08.2020 - 09.2021
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Sales Associate
Talbots
03.2018 - 08.2018
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Skin Specialist Esthetician
Salon Ten17
08.2017 - 01.2018
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Radiology Tech/CT Technologist
Floyd Medical Center, FMC
10.2000 - 07.2012
- Produced high-quality images for accurate, reliable review and interpretation.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Participated in continuing education opportunities, staying up-to-date on advancements in radiologic technology practices.
Insurance Clerk
Dr. John Benninato PC
06.1998 - 08.1999
- Responded to inquiries from callers seeking information.
- Checked documentation for accuracy and validity on updated systems.
- Processed and recorded new policies and claims.
- Calculated adjustments, premiums and refunds.
Education
Associate of Science - Radiology
Pima Medical Institute
Rome, GA06-2008
Radiology Technician - Radiology
Georgia Northwestern Technical College
Rome, GA03-2002
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Verbal/written communication
- Goal oriented
- Excellent people skills
- Client service
- Energetic self-starter
- Written and oral communication skills
- Positive and professional
- Outgoing personality
Certification
- First Aid Certification
- ServSafe
- CPR Certification
- Esthetician License
Timeline
Pharmacy Technician (West Rome)
Walmart
08.2023 - Current
Pharmacy Technician (East Rome Walmart)
Walmart
12.2022 - 08.2023
Deli Associate
Walmart
08.2020 - 09.2021
Sales Associate
Talbots
03.2018 - 08.2018
Skin Specialist Esthetician
Salon Ten17
08.2017 - 01.2018
Radiology Tech/CT Technologist
Floyd Medical Center, FMC
10.2000 - 07.2012
Insurance Clerk
Dr. John Benninato PC
06.1998 - 08.1999
Associate of Science - Radiology
Pima Medical Institute
Radiology Technician - Radiology
Georgia Northwestern Technical College
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