CRISTA GRACE NAVAL
Edison
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Catering Server
Sunshine Palace
05.2023 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Arranged linens and table settings according to seating plan and event theme.
Delivery Driver
Amazon DJE1
10.2022 - 04.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Certified Yard Switcher
FedEx Ground
10.2019 - 04.2022
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
- Conferred with conductors and other workers via radiotelephones or computers to exchange switching information.
- Received, relayed and acted upon instructions and inquiries from train operations and customer service center personnel.
Sales Associate
Victoria's Secret
10.2019 - 11.2019
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Alerted management to potential security issues, supporting loss prevention and reducing shrink
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Server
Cheesecake Factory
08.2019 - 10.2019
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Server
Chili's
06.2019 - 08.2019
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
- Attended company and restaurant required trainings and meetings, improving skills
- Used restaurant industry terms and lingo to effectively communicate with front-of-house and back-of-house staff
- Greeted and accommodated guests, building positive experience from first interaction.
Cashier, Sales Associate
99 Ranch Market
10.2017 - 04.2019
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Server
La Parilla de Manila
08.2018 - 04.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Education
Bachelor of Arts - Biological Sciences, Psychology
Rutgers, The State University of New Jersey
New Brunswick, NJ08.2023
Associate of Arts - Biology, Allied Health
Middlesex County College
Edison, NJ01.2020
Skills
- Customer Service
- Route Management
- Quality Control
- Lab Operations
- Specimen and Sample Preparation
- Laboratory Techniques
- Laboratory Experiments
- Verbal and Written Communication
- Staff Training
- Excellent People Skills
- Multitasking Strengths
- Fast Learner
Certification
- AHA Basic Life Support Provider (August 2023)
https://www.linkedin.com/in/cristaalline
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Catering Server
Sunshine Palace
05.2023 - Current
Delivery Driver
Amazon DJE1
10.2022 - 04.2023
Certified Yard Switcher
FedEx Ground
10.2019 - 04.2022
Sales Associate
Victoria's Secret
10.2019 - 11.2019
Server
Cheesecake Factory
08.2019 - 10.2019
Server
Chili's
06.2019 - 08.2019
Server
La Parilla de Manila
08.2018 - 04.2019
Cashier, Sales Associate
99 Ranch Market
10.2017 - 04.2019
Bachelor of Arts - Biological Sciences, Psychology
Rutgers, The State University of New Jersey
Associate of Arts - Biology, Allied Health
Middlesex County College
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