Cristen Bain
Medical Assistant/ Phlebotomist
Tullahoma,TN
Summary
Compassionate and detail-oriented Medical Assistant with experience at Laura Lester, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient satisfaction through attentive care and effective communication. Demonstrated expertise in vital signs monitoring, contributing to improved clinic efficiency and a supportive healthcare environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/phlebotomist
Laura Lester
01.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
School Crossing Guard
City of Tullahoma
11.2024 - Current
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
- Ensured student safety by diligently monitoring crosswalks and traffic during arrival and dismissal times.
- Used signs, hand signals and flags to control car and foot traffic conditions.
CNA
NHC
10.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Ticket Clerk
Blackbird Station
08.2024 - Current
- Streamlined queue management by implementing effective organizational strategies.
- Utilized company software systems effectively for efficient ticket processing and reporting tasks.
- Supported marketing initiatives by distributing promotional materials during ticket transactions.
- Facilitated seamless communication between patrons, event staff, and management as needed.
- Improved customer satisfaction by providing efficient and accurate ticketing services.
- Assisted patrons with special needs or accommodations, ensuring an inclusive experience for all guests.
Data Entry Clerk
Jostens
06.2022 - 05.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
Diploma Puller
Lifestyle Staffing
12.2021 - 06.2022
Deli Clerk
Publix
01.2021 - 12.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Med Surg Tech
St Thomas Hospital
05.2020 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
PACE Center For Gorls
Fort Lauderdale, FL06.1996
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital signs monitoring
Certification
BLS, and CNA, will soon have MA and phlebotomy.
Timeline
Medical Assistant/phlebotomist
Laura Lester
01.2025 - Current
School Crossing Guard
City of Tullahoma
11.2024 - Current
CNA
NHC
10.2024 - Current
Ticket Clerk
Blackbird Station
08.2024 - Current
Data Entry Clerk
Jostens
06.2022 - 05.2024
Diploma Puller
Lifestyle Staffing
12.2021 - 06.2022
Deli Clerk
Publix
01.2021 - 12.2021
Med Surg Tech
St Thomas Hospital
05.2020 - 01.2021
High School Diploma -
PACE Center For Gorls
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