Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Cristian Atehortua iral

Cristian Atehortua iral

Tamarac,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Service Advisor

Al Hendrickson Toyota
Coconut Creek, Florida
01.2026 - 05.2026
  • Assisted customers with inquiries and provided product knowledge.
  • Coordinated service appointments to optimize technician schedules.
  • Managed service records and ensured accurate documentation.
  • Processed customer payments and handled billing inquiries efficiently.
  • Communicated service updates to customers throughout the repair process.
  • Trained new staff on customer service protocols and systems usage.
  • Collaborated with technicians to address customer concerns effectively.
  • Resolved customer complaints in an efficient and courteous manner.
  • Prepared invoices for services rendered and collected payments from customers.

Technician

Al Hendrickson Toyota
Coconut Creek, Florida
09.2023 - 05.2026
  • Collaborated with team members to ensure smooth workflow and communication.
  • Participated in training sessions to learn new techniques and processes.
  • Replaced defective components or parts as needed.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Operated tools and equipment to complete assigned tasks efficiently.
  • Maintained records of repairs, calibrations, and tests performed on equipment.

Technician

Diamond Automotive
Hollywood, Florida
07.2022 - 12.2023
  • Installed new components or replaced defective parts to restore functionality.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Estimated cost of labor and materials for projects and communicated value to clients.

Education

Master of Arts - Mecatronica

Sena
Colombia
11-2022

Associate of Arts - Mantenimiento De Motores Diesel

Sena
Colombia
08-2018

Associate of Arts - Servicio Al Cliente

Sena
Colombia
05-2017

Skills

  • Equipment maintenance
  • Troubleshooting techniques
  • Component installation
  • Root cause analysis
  • Tools operation
  • Machinery inspection
  • Customer relationship management
  • Parts ordering
  • Team collaboration
  • Troubleshooting and Diagnostics
  • Diagnostic testing
  • Multitasking and organization
  • Relationship building

Affiliations

  • I used to go at gym to train and keep healthy

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Service Advisor

Al Hendrickson Toyota
01.2026 - 05.2026

Technician

Al Hendrickson Toyota
09.2023 - 05.2026

Technician

Diamond Automotive
07.2022 - 12.2023

Master of Arts - Mecatronica

Sena

Associate of Arts - Mantenimiento De Motores Diesel

Sena

Associate of Arts - Servicio Al Cliente

Sena
Cristian Atehortua iral