Cristian Banner
West Jordan
Summary
Detail-oriented professional with strong skills in data analysis and report generation. Experienced in quality control and compliance auditing, contributing to operational efficiency and informed decision-making. Committed to driving process improvements and enhancing team performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Honeysuckle Coffee Co
Sandy
11.2024 - Current
- Managed daily operations and staff scheduling at Honeysuckle Coffee Co.
- Trained new employees on service standards and product knowledge.
- Oversaw inventory management and maintained stock levels efficiently.
- Ensured compliance with health and safety regulations in the store.
- Developed strong customer relationships through attentive service and support.
- Coordinated team meetings to discuss performance and operational improvements.
Data Specialist
Tranont
Lehi
11.2023 - 11.2024
- Collaborated with teams to streamline data collection processes.
- Developed reports to summarize key metrics for management review.
- Audited data regularly to guarantee data integrity and quality.
Contact Manager
Veterans First Mortgage
Salt Lake City
10.2019 - 03.2023
- Coordinated mortgage application processes for veterans and military families.
- Maintained updated records of client interactions and documentation accurately.
- Trained new team members on customer service protocols and systems.
- Collaborated with loan officers to streamline application workflows efficiently.
- Created reports to track customer interactions and identify areas of improvement.
Quality Assurance Assistant
Veterans First Mortgage
Salt Lake City
06.2019 - 10.2019
- Maintained detailed records of quality assurance findings and corrective actions.
- Communicated effectively with team members to ensure clarity on quality expectations.
- Reviewed calls for compliance with industry regulations and standards.
Education
High School Diploma -
Bountiful High
Bountiful, UT06-2015
Skills
- Quality control
- Data analysis
- Compliance auditing
- Report generation
- Process improvement
- Team coordination
Certification
NMLS License - 1864405
Timeline
Store Manager
Honeysuckle Coffee Co
11.2024 - Current
Data Specialist
Tranont
11.2023 - 11.2024
Contact Manager
Veterans First Mortgage
10.2019 - 03.2023
Quality Assurance Assistant
Veterans First Mortgage
06.2019 - 10.2019
High School Diploma -
Bountiful High