Correctly calculated inventory and ordered appropriate supplies.
Coordinated and Executed a exclusive private investor events for 100+ guests, ensuring seamless service and Brand alignment
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Carefully interviewed, selected, and trained staff, resulting in a 18% increase in employee retention
Trained and coached front-of-house and back-of-house teams on allergen awareness and the importance of transparent communication regarding ingredients.
Demonstrated a high level of technical proficiency by stepping into the kitchen to execute recipes with precision during peak volumes, maintaining brand consistency.
Prioritized transparent communication and team morale, creating an empowering work environment.
Entrusted by upper management to facilitate the onboarding and technical training of peer-level Managers and senior leadership on True Food Kitchen operational standards.
Managed full-scale staff scheduling for True Food Kitchen, balancing operational needs with team availability to support work-life balance and reduce turnover.
Analyzed Guest feedback to identify areas of improvement and develop solutions.
Assistant General Manager
Yolk
08.2020 - 11.2024
Progressed from Host to Manager within two years, demonstrating strong dedication and leadership skills.
Opened a new restaurant location, managing pre-launch setup, team training, and brand standard implementation to ensure a successful debut.
Oversee multiple units, focusing on daily operations, staffing, and maintaining quality control to drive revenue and customer satisfaction.
Develop and implement strategic initiatives to improve efficiency, reduce costs, and enhance the guest experience across units.
Collaborate closely with leadership to identify growth opportunities, implement best practices, and adapt to Yolk needs.
Train, mentor, and support staff, fostering a high-performance culture and a focus on delivering an outstanding dining experience.
Server/Shift lead
Buffalo Wild Wings
07.2017 - 08.2020
Provided exceptional service to guests, ensuring a positive dining experience in a fast-paced, high-volume setting.
Acted as a shift lead, overseeing team operations during shifts, coordinating breaks, and assisting in training new staff.
Ensured compliance with health and safety standards, addressing any issues proactively to maintain a safe and welcoming environment.
Shift Lead
McDonald's
02.2015 - 03.2017
Handled Cash
Inventory Management
Scheduling and management task
Education
Bachelor Degree - Hospitality and Business Management
Palm Beach State College
03-2026
Skills
Training and development background
Team leadership strength
Business operations background
Marketing initiatives
Food safety and sanitation
Vendor relationship management
Promotions implementation
Staff development
Timeline
Assistant General Manager
TrueFoodKitchen
01.2025 - Current
Assistant General Manager
Yolk
08.2020 - 11.2024
Server/Shift lead
Buffalo Wild Wings
07.2017 - 08.2020
Shift Lead
McDonald's
02.2015 - 03.2017
Bachelor Degree - Hospitality and Business Management