CRISTIAN CASTRO
Miami,FL
Summary
High energy and driven salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities.
Overview
7
7
years of professional experience
Work History
Marketing/Sales Representative
Financial Solutions MSC Corporation
Miami , Florida
07.2024 - Current
- Developed strong relationships with clients to understand their needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Analyzed market trends to identify opportunities for expanding service offerings.
- Participated in regular sales meetings to share insights and refine approaches with the team.
Server/Sales Associate
Cooper's Hawk Winery and Restaurant
Miami, Florida
02.2020 - 04.2024
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new servers on restaurant procedures in a hands-on manner.
- Developed targeted strategies that successfully increased revenue through membership and merchandise sales.
Sales Associate
Champs Sporting Goods
Miami, USA
02.2019 - 12.2019
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to build rapport and foster lasting relationships, contributing to customer loyalty.
- Answered customer inquiries on sizing, accessories, and care for merchandise to ensure informed purchasing decisions.
- Organized racks and shelves to enhance store visual appeal and highlight specific merchandise.
Education
Bachelor of Arts - Marketing
Florida International University
Miami, FL05-2027
Associate of Arts - Business Administration
Miami Dade College
Miami, FL12-2024
Skills
- Sales strategies
- Customer relationship management
- Customer service
- Data analysis
- Bilingual
- Team collaboration
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Grand Cru exceeding 20+ Memberships per month
Timeline
Marketing/Sales Representative
Financial Solutions MSC Corporation
07.2024 - Current
Server/Sales Associate
Cooper's Hawk Winery and Restaurant
02.2020 - 04.2024
Sales Associate
Champs Sporting Goods
02.2019 - 12.2019
Bachelor of Arts - Marketing
Florida International University
Associate of Arts - Business Administration
Miami Dade College