Cristian Diaz
Porterville,CA
Summary
Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in the restaurant industry.
Overview
11
11
years of professional experience
Work History
Owner
Poor Richards Pizza LLC
04.2021 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Rural Carrier
United States Postal Service
03.2013 - 11.2021
- Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Assisted in training new employees, sharing best practices for rural carrier duties.
- Improved overall efficiency with proper vehicle maintenance and timely repairs.
- Collaborated with coworkers to handle overflow or challenging deliveries, optimizing overall team productivity.
- Picked up outgoing mail from letter boxes and in person from customers.
Education
No Degree - Criminal Justice
ITT Technical Institute
Clovis, CAHigh School Diploma -
Monache High School
Porterville, CA05.2008
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Planning
- Vendor Relations
- Business marketing
- Cost control and analysis
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Owner
Poor Richards Pizza LLC
04.2021 - Current
Rural Carrier
United States Postal Service
03.2013 - 11.2021
No Degree - Criminal Justice
ITT Technical Institute
High School Diploma -
Monache High School
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