CRISTIAN FARFAN RUIZ

Led sales floor operations to achieve daily sales goals through effective team coordination and execution.

Implemented rigorous outreach program, increasing personal appointment sales by 25%.

Achieved 15% increase in conversion rates by emphasizing quality over quantity during guest interactions.

Ensured personalized experiences for every guest, enhancing satisfaction and loyalty.

Cultivated high-performance culture through micro-coaching sessions, maintaining 0% voluntary turnover.

• Monitored controllable expenses and optimized labor hours to sustain profitability.

Optimized all store functions during lean staffing, achieving 100% operational uptime.

• Oversaw logistics operations, managing shipment processing and visual merchandising to enhance efficiency.

Assistant Store Manager

Beverly Hills, CA.

11/2023 - 01/2026

Orlando, FL.

09/2017 - 10/2023

Filled shifts and performed operational duties across multiple departments.

Achieved 15% increase in conversion rates by emphasizing quality over quantity in guest experiences.

• Ensured personalized service for every guest, enhancing overall satisfaction within the team.
• Supported multi-unit operations by seamlessly transitioning between departments during peak periods.