Cristian Galvan
Chicago,IL
Summary
Experienced prospect with 15 years of diverse industry experience, ranging from country clubs to fast-paced turn and burn environments. Demonstrated proficiency in standard operations such as serving, catering coordination, customer relations, inventory management, order follow-up, and team optimization. Able to provide references to substantiate skills and achievements. Known for streamlining and enhancing individual performance through effective conflict management and experience optimization, resulting in pleasant turnarounds.
Overview
6
6
years of professional experience
Work History
Lead Server/Busser
Fiya: Andersonville
11.2023 - Current
- Opening and Closing operations for one of Andersonville’s more recognizable dining locations
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Lead Server
Cafe No Se: South Congress Hotel
02.2023 - 08.2023
- Front of House lead regularly trusted with high profile/celebrity tables and loyalty club members
- Experience coordination for customers with high price points and high expectations
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Server/Cashier/BOH/Management
5411 Empanadas - North Avenue/Franklin Locations
06.2021 - 03.2022
- Opening and closing operations with prep and troubleshooting experience in industry standard food service apps and POS systems
- Solo work as cashier, bartender, busser and BOH prep/firing/packaging
- Trusted with solo keyholder operation of high volume locations in downtown Chicago from open to close
- Friendly relationships with regular customers and weekly distributors
Lead Server/Busser/Host/Salad Bar
Fiddlehead Restaurant
03.2019 - 04.2021
- Primary server to VIP tables
- Core crew member for high volume dates (i.e
- Fourth of July, Pride and Thanksgiving)
- Regular server for high profile private events and fundraisers involving local government
Education
Associate of Arts - Paramedic
Malcom X College
Chicago, IL12.2026
Skills
- Team Leadership
- Positive and Friendly Attitude
- Attention to Detail
- POS System Operations
- Exceptional Communication
- Responsible and Trustworthy
- Relationship Building
- Full Service Dining
Timeline
Lead Server/Busser
Fiya: Andersonville
11.2023 - Current
Lead Server
Cafe No Se: South Congress Hotel
02.2023 - 08.2023
Server/Cashier/BOH/Management
5411 Empanadas - North Avenue/Franklin Locations
06.2021 - 03.2022
Lead Server/Busser/Host/Salad Bar
Fiddlehead Restaurant
03.2019 - 04.2021
Associate of Arts - Paramedic
Malcom X College
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