Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Family Dollar
Washington, DC
02.2023 - Current
Demonstrated excellent customer service skills, assisting customers with merchandise selection.
Implemented efficient merchandise organization systems, increasing cashier efficiency by 20%.
Tracked inventory levels and maintained well-stocked checkout areas, reducing customer complaints by 10%.
Proficient in cash handling and reconciliation, ensuring accuracy and customer satisfaction.
Adaptable to flexible working hours, including evenings, weekends, and holidays.
Operated cash registers efficiently, processing payments and providing top-notch service.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Day Stocker
Yes! Organic Market
Washington, DC
08.2023 - Current
Maintained appealing product displays, checking freshness, and rotating items.
Designed visually captivating displays for promotional items, resulting in a 20% increase in customer engagement and a 15% boost in sales.
Assisted customers in locating products, leading to a 20% increase in customer satisfaction scores.
Implemented an efficient organization system, reducing customer search times by 30%.
Managed inventory levels during peak hours, ensuring product availability.
Reduced out-of-stock items by 20% during peak hours, enhancing customer satisfaction and sales.
Provided excellent customer service by responding quickly to inquiries regarding product availability or pricing information.
Education
Cardozo Education Campus
Washington, DC
06.2021
Skills
Account Updating
Data Collection
Scheduling
Product Knowledge
Strong to excellent communication skills, with a willingness to work as part of a team
Exceptional customer service skills
Effective time management and ability to work efficiently in a fast-paced environment
Senior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of ExcellenceSenior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of Excellence