Cristian Herrera
Tulsa
Summary
Proven team member and leader with extensive experience in customer service and cash management, notably at QuikTrip and Which Wich. Excelled in fostering customer loyalty and enhancing team efficiency through effective training and relationship building. Demonstrated exceptional attention to detail and problem-solving skills, contributing to a significant improvement in store satisfaction rates.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clerk
QuikTrip
04.2020 - 04.2024
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Worked at most stores in the city of Tulsa as an extra-relief clerk.
Cashier Team Lead
Which Wich Superior Sandwiches
08.2018 - 07.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Trained team members on cash register operation and cash handling.
Dishwasher
Five Oaks
05.2016 - 07.2018
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Associate of Science - Computer And Information Systems
Tulsa Community College
Tulsa, OK05-2021
High School Diploma -
Union High School
Tulsa, OK05-2018
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Prioritization
- Relationship building
- Quality control
- Attention to detail
- Problem-solving
- Professional and mature
- Peer relationships
Certification
AHA Basic Life Support (CPR and AED)
Languages
Spanish
Native or Bilingual
Timeline
Clerk
QuikTrip
04.2020 - 04.2024
Cashier Team Lead
Which Wich Superior Sandwiches
08.2018 - 07.2019
Dishwasher
Five Oaks
05.2016 - 07.2018
Associate of Science - Computer And Information Systems
Tulsa Community College
High School Diploma -
Union High School
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