Cristian Hurtado
Miami,FL
Summary
Dynamic professional with a proven track record in customer service and POS systems management, honed at Dollar Tree and Phany and Leen Show. Excelled in staff training and product restocking, boosting sales through exceptional customer assistance and efficient transaction handling. Skilled in balancing drawers and mentoring teams, consistently enhancing retail merchandising strategies. Committed and hardworking at Dollar Tree with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
7
7
years of professional experience
Work History
Cashier/Produce Stocker/Night Closer/Truck Unloader
Dollar Tree
06.2023 - Current
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained effective team member communication.
Assistant Manager
Phany and Leen Show
09.2017 - 03.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Dade Prep
10658 SW 186th St, Cutler Bay, FL 3315705-2025
Skills
- Customer Service
- POS Systems
- Cash Register Operation
- Drawer balancing
- Product restocking
- Product Recommendations
- Customer Assistance
- Returns processing
- Staff Mentoring
- Staff Training
- Retail Merchandising
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Cashier/Produce Stocker/Night Closer/Truck Unloader
Dollar Tree
06.2023 - Current
Assistant Manager
Phany and Leen Show
09.2017 - 03.2021
High School Diploma -
Dade Prep
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