Rachael Romero
Dallas
Summary
Proven track record in enhancing customer satisfaction and sales at Lowes Pay and Save Market, leveraging exceptional communication and payment processing skills. Expert in office organization and customer service, demonstrated by efficient handling of transactions and inquiries. Achieved notable accuracy in financial transactions, contributing significantly to operational excellence.
Overview
7
7
years of professional experience
Work History
Cashier/ Night Closer
Lowes Pay and Save Market
01.2024 - 08.2024
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front Office Coordinator
Express Employment Professionals
01.2020 - 01.2021
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Monitored office supplies by checking inventory and placing orders.
- Collect patient and client documents and information upon referral.
Cashier\Sorter
Harvest House Food Pantry\Resale Shop
01.2019 - 12.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
Cashier\Sorter
New Beginnings Resale Shop (Crazy 8 Ministries)
01.2018 - 06.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Theology
SUM Bible College & Theological Seminary
Oakland, CA01.2024
GED -
GED Testing
Brownwood,Tx01.2008
Skills
- ID Verification
- Payment Processing
- Payment Collection
- Customer Service
- Organizational abilities
- Guest inquiries
- Call forwarding
- Filing
- Opening and closing offices
- Office Organization
- Exceptional communication
Timeline
Cashier/ Night Closer
Lowes Pay and Save Market
01.2024 - 08.2024
Front Office Coordinator
Express Employment Professionals
01.2020 - 01.2021
Cashier\Sorter
Harvest House Food Pantry\Resale Shop
01.2019 - 12.2019
Cashier\Sorter
New Beginnings Resale Shop (Crazy 8 Ministries)
01.2018 - 06.2019
No Degree - Theology
SUM Bible College & Theological Seminary
GED -
GED Testing
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