Rachael Romero
Huffman,TX
Summary
Proven track record in enhancing customer satisfaction and sales, leveraging exceptional communication and payment processing skills. Expert in office organization and customer service, demonstrated by efficient handling of transactions and inquiries. Achieved notable accuracy in financial transactions, contributing significantly to operational excellence.
Overview
7
7
years of professional experience
Work History
Cashier/Night Closer
Lowes Pay and Save Market
01.2024 - 08.2024
- Addressed customer needs and made product recommendations to increase sales
- Helped customers complete purchases, locate items, and join reward programs
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Front Office Coordinator
Express Employment Professionals
01.2020 - 01.2021
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Maintained a clean, organized, and welcoming reception area to create a positive first impression for patients.
Cashier/Sorter
Harvest House Food Pantry/ Resale Shop
01.2019 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier/sorter
New Beginnings Resale Shop
01.2018 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
GED - GED
Brownwood ISD
Brownwood, TX01.2008
Skills
- ID Verification
- Payment Processing
- Payment Collection
- Customer Service
- Organizational abilities
- Guest inquiries
- Call forwarding
- Filing
- Opening and closing offices
- Office Organization
- Exceptional communication
Locations
Eunice, New Mexico
Joshua, Texas
Huffman, Texas
Timeline
Cashier/Night Closer
Lowes Pay and Save Market
01.2024 - 08.2024
Front Office Coordinator
Express Employment Professionals
01.2020 - 01.2021
Cashier/Sorter
Harvest House Food Pantry/ Resale Shop
01.2019 - 12.2019
Cashier/sorter
New Beginnings Resale Shop
01.2018 - 06.2019
GED - GED
Brownwood ISD
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