Cristian Morales
Canoga Park,CA
Summary
MBA graduate with experience supporting data-driven decision-making across healthcare, education, and retail environments. Skilled in analyzing operational data, creating performance reports, identifying trends, and collaborating with others to improve organizational outcomes. Adept at transforming complex information into actionable recommendations through reporting, forecasting, and process improvement initiatives. Recognized for strong analytical thinking, attention to detail, and the ability to communicate insights effectively to diverse audiences.
Overview
6
6
years of professional experience
Work History
Child Development Specialist/Behavior Interventionist
SLEA Therapies
Reseda, CA
03.2023 - Current
- Monitor and analyze client performance data to evaluate developmental progress and program effectiveness.
- Create detailed reports and documentation that support operational planning and informed decision-making.
- Collaborate with multidisciplinary teams, caregivers, and service providers to coordinate individualized support strategies.
- Maintain accurate records and ensure data integrity across multiple cases and reporting requirements.
- Utilize Excel and digital tracking systems to organize, analyze, and present client outcomes.
- Contribute to continuous process improvements by identifying trends and recommending adjustments to support service delivery goals
Sales Associate
Sunglass Hut
Palmdale, CA
09.2021 - 02.2023
- Analyzed sales performance metrics and customer trends to support store objectives and revenue growth.
- Assisted with inventory management, workforce planning, and operational reporting activities.
- Delivered exceptional customer service while identifying opportunities to improve the customer experience.
- Supported management by tracking key performance indicators and contributing to performance discussions.
- Facilitated communication with Spanish-speaking customers and team members, enhancing engagement and service quality.
- Maintained accurate records of inventory movement and operational activities.
Research and Data Analysis Intern
Valley Community Healthcare
North Hills, CA
06.2020 - 09.2021
- Collected, organized, and evaluated large datasets to support healthcare outreach initiatives and operational planning.
- Assisted in forecasting resource needs by analyzing patient utilization trends and service demand.
- Performed data validation and quality assurance reviews to improve reporting accuracy and database consistency.
- Developed reports that provided leadership with actionable insights related to patient engagement and program effectiveness.
- Worked closely with administrative and clinical teams to support strategic projects and organizational objectives.
- Helped streamline reporting processes through improved data management practices and workflow efficiencies.
Education
MBA - Business Administration
Louisiana State University Shreveport
Shreveport, LA10.2025
Bachelor of Arts - Psychology
California State University Northridge
Northridge, CA12.2022
Skills
- Trend Analysis
- Microsoft Excel
- Google Sheets
- Pivot Tables
- Bilingual (English & Spanish)
- Problem Solving
- Data Integrity
- Presentation Development
Timeline
Child Development Specialist/Behavior Interventionist
SLEA Therapies
03.2023 - Current
Sales Associate
Sunglass Hut
09.2021 - 02.2023
Research and Data Analysis Intern
Valley Community Healthcare
06.2020 - 09.2021
MBA - Business Administration
Louisiana State University Shreveport
Bachelor of Arts - Psychology
California State University Northridge