CRISTIAN ORTA
Grand Prairie
Summary
Driven customer service/sales representative with strong history of satisfying customers through top-notch service and support. Self-starter with drive to continuously learn, develop and educate store personnel and customers to enhance success. Maintains assigned budget by controlling expenses, growing sales and managing inventory.
Overview
9
9
years of professional experience
Work History
Dental Biller
Pacific Dental Services
03.2024 - 10.2024
- Enhanced communication with insurance companies through professional correspondence, resulting in faster claim processing times.
- Improved patient billing accuracy by meticulously reviewing dental procedures and insurance coverage.
- Used data entry skills to accurately document and input statements.
End Zone Athletics
Sales Agent Representative
08.2023 - 03.2024
- Developed and maintained relationships with clients through effective communication on the phone.
- Presented products and services to prospective and existing customers to meet client needs.
- Addressed clients' indecision, complaints and desires head-on to overcome hesitations and close sales.
- Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company.
- Educated customers about features, benefits, advantages, pricing plans. of the services provided by the organization.
Office Manager
Texas Lone Star Staffing
09.2019 - 04.2021
- Assisted with interviewing candidates for open positions to determine best hires
- Created training and onboarding plans to orient new staff
- Managed recruitment by posting positions, sourcing, interviewing and extending offers
- Completed daily budget reports to track staffing expenditures.
Outbound Sales Representative
Silverleaf Resorts
02.2016 - 11.2016
- Contacted regular and prospective customers to demonstrate products, explain features and solicit orders
- Recommended products based on customers' needs and interests
- Worked with manufacturers to keep healthy stock levels and correct product issues
- Identified potential customers, built connections and converted leads.
Education
High School Diploma -
James Bowie High School
Arlington, TxSkills
- Bilingual Proficiency with computers
- Good verbal and communication Experience on Excel, Word, and Powerpoint
- Data entry
- Work area maintenance
Additional Information
- Sabrina Gomez, Supervisor at Pacific Dental (714-386-0683)
- Jade Everett, Manager at End Zone Athletics (817-240-7796)
- Jordan Shepard, SIlverleaf Resorts Manager, (817) 939-3436
Timeline
Dental Biller
Pacific Dental Services
03.2024 - 10.2024
End Zone Athletics
Sales Agent Representative
08.2023 - 03.2024
Office Manager
Texas Lone Star Staffing
09.2019 - 04.2021
Outbound Sales Representative
Silverleaf Resorts
02.2016 - 11.2016
High School Diploma -
James Bowie High School
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