Cristian Reed
Licensed Mortgage Loan Originator
Orlando,FL
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Licensed Mortgage Loan Originator
Hamilton Home Mortgage
Doral, FL
11.2022 - Current
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Fielded customer complaints and provided solutions.
- Worked with underwriters to fix application problems and resolve issues.
- Implemented sales strategies that established relationships with realtors and CPAs.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Licensed Mortgage Loan Originator
Homespire Mortgage
03.2020 - 11.2022
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Worked with underwriters to fix application problems and resolve issues.
- Fielded customer complaints and provided solutions.
- Implemented sales strategies that established relationships with realtors and CPAs.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Developed prospects for new loans by conducting 150 cold calls weekly.
Licensed Mortgage Loan Originator
Planet Home Lending
06.2019 - 03.2020
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Fielded customer complaints and provided solutions.
- Implemented sales strategies that established relationships with realtors and CPAs.
- Worked with underwriters to fix application problems and resolve issues.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Monitored pipelines to track and log status of loans.
Business Banking Relationship Manager
Insight Credit Union
01.2016 - 06.2019
- Met with customers to assess needs and propose customized solutions.
- Provided leadership and direction to grow team portfolio and increase revenue.
- Delivered exceptional experience and maintained productive relationships with area small businesses.
- Structured and finalized secured and unsecured loans.
- Developed and implemented marketing and business plans.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Business Banking Relationship Manager
SunTrust Banks Inc
09.2001 - 01.2016
- Met with customers to assess needs and propose customized solutions.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Increased new bank relationships within local community through execution of quarterly promotions.
- Developed and implemented marketing and business plans.
- Delivered exceptional experience and maintained productive relationships with area small businesses.
Education
Diploma - Hospitality Administration And Management
Southeastern Academy
Orlando, FL03.1992
Skills
- Application Reviews
- Mortgages and Loans
- Referral Network Development
- Processing Loan Applications
- Analytical and Critical Thinking
- Networking and Partnership Development
- Oral and Written Comprehension
- Operational Efficiency
- Active Listening and Learning
- Organizational Talent
- Organizational Strengths
- Complaint Handling
- Credit History Review
- Creditworthiness Determination
Certification
- Licensed Mortgage Loan Originator for NC and FL - Active certification thru 2023
Languages
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Licensed Mortgage Loan Originator
Hamilton Home Mortgage
11.2022 - Current
Licensed Mortgage Loan Originator
Homespire Mortgage
03.2020 - 11.2022
Licensed Mortgage Loan Originator
Planet Home Lending
06.2019 - 03.2020
Business Banking Relationship Manager
Insight Credit Union
01.2016 - 06.2019
Business Banking Relationship Manager
SunTrust Banks Inc
09.2001 - 01.2016
Diploma - Hospitality Administration And Management
Southeastern Academy
- Licensed Mortgage Loan Originator for NC and FL - Active certification thru 2023
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