CRISTIAN RODRIGUEZ
Luquillo,Puerto Rico
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 3 years of experience in Hotel.
Overview
9
9
years of professional experience
Work History
Attendant
Wyndham Rio Mar
06.2021 - 12.2023
- Responded to customer requests efficiently and with knowledgeable assistance.
- Supported store operations by maintaining clean and organized store atmosphere.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Administrator
KID JUMPING
02.2015 - 01.2021
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Entered and maintained departmental records in company database.
- Managed company schedule to coordinate calendar and arrange travel.
Education
Diploma -
Escuela Superior Pedro Falú Orellano
06.2022
Skills
- Safety Awareness
- Ticketing
- Incident Reporting
- Security Procedures
- Organizational skills
- Problem-solving abilities
- Initiative and self-motivation
- Customer service orientation
Timeline
Attendant
Wyndham Rio Mar
06.2021 - 12.2023
Administrator
KID JUMPING
02.2015 - 01.2021
Diploma -
Escuela Superior Pedro Falú Orellano
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