Cristian Rosalez
Mercedes,TX
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Longhorn Steakhouse. Proven track record in food safety practices and team collaboration, consistently achieving high guest satisfaction through efficient service and quality control. Adept at managing high-volume dining environments while maintaining cleanliness standards. I was also a kitchen manager which taught me a lot of skills when it came to numbers and profiting in the restaurant. I understand that systems make for the best results due to consistency.
Overview
12
12
years of professional experience
Work History
Server
Longhorn Steakhouse
Harlingen, TX
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Kitchen Manager
Bubbas 33
El Paso, TX
06.2022 - 01.2025
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
Line Cook Trainer
Bubbas 33
Pensacola, FL
08.2021 - 01.2025
- Managed ordering processes, maintaining appropriate stock levels while minimizing spoilage risks.
- Streamlined kitchen communication by implementing effective ticketing systems and prioritizing tasks.
- Enhanced kitchen efficiency by streamlining prep work and ingredient organization.
- Implemented time-saving measures during food preparation, enabling swift adaptation to sudden increases in order volume or special requests from customers.
Line Cook
Longhorn Steakhouse
Weslaco, TX
06.2017 - 07.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Line Cook
Texas Roadhouse Restaurant
Edinburg, TX
06.2013 - 10.2017
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
Edinburg High School
Edinburg, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Order accuracy
- Supply restocking
- Quality control
- Food safety practices
- Performance improvement
- Table bussing
- Guest relations management
- Point of sale operation
- Relationship management
- Allergy awareness
- Order management
- Inventory management
- Tableside etiquette
- Food sales and promotion
- Guest seating
- Ordering procedures
- Table setting knowledge
- Food station setup
- Menu presentation
- Food delivery
- Bill computation
- Food inspection
- Front-of-house display creation
- Food spoilage prevention
- Food safety
- Shift management
- Calm demeanor
- Hostess support
- Point of sale (POS) system operations
Timeline
Server
Longhorn Steakhouse
02.2024 - Current
Kitchen Manager
Bubbas 33
06.2022 - 01.2025
Line Cook Trainer
Bubbas 33
08.2021 - 01.2025
Line Cook
Longhorn Steakhouse
06.2017 - 07.2019
Line Cook
Texas Roadhouse Restaurant
06.2013 - 10.2017
Edinburg High School