Summary
Overview
Work History
Education
Skills
Soccer caoching
Languages
Interests
Timeline

Cristian Emanuel Hernandez Martinez

Danville,KY

Summary

Driven professional with a proven track record in customer service and time management, demonstrated at Sherwin Williams Co by leveraging customer feedback to enhance product offerings. Skilled in bilingual communication and sales techniques, I excel in creating efficient, results-driven environments, evidenced by successful vendor negotiations and a commitment to excellence in customer satisfaction.

Overview

3
3
years of professional experience
1
1
Language

Work History

Associate

Sherwin Williams Co
01.2024 - Current
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Utilized customer feedback to improve product offerings.
  • Successfully negotiated contracts with vendors, securing favorable terms for the organization.
  • Created promotional materials to advertise products and services.

Associate

Lowes Home Improvment
08.2023 - 12.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Manager

Taco Bell
02.2021 - 05.2023
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.

Education

High School Diploma -

Boyle County High School, Danville, KY
05.2024
  • Awarded with the biliteracy seal

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Bilingual
  • Cash Handling
  • Sales Techniques

Soccer caoching

On the weekends I like to teach some kids how to play soccer.

Languages

Spanish
Native or Bilingual

Interests

Music

Timeline

Associate - Sherwin Williams Co
01.2024 - Current
Associate - Lowes Home Improvment
08.2023 - 12.2023
Manager - Taco Bell
02.2021 - 05.2023
Boyle County High School - High School Diploma,

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Cristian Emanuel Hernandez Martinez