Cristie Hancock
Big Spring,Texas
Summary
Entry level Mortgage Loan Originator: NMLS 2246720,
Overview
4
4
years of professional experience
Work History
Dental Hygienist
Nite Lines USA
05.2023 - Current
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
Mortgage Loan Officer
Rocket Pro
Big Spring, TX
12.2021 - Current
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Implemented sales strategies that established relationships with realtors and CPAs.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Proactively identified solutions for customers experiencing credit issues.
Education
Associate of Science - Dental Hygiene
Howard College
Big Spring, TXSkills
- Customer Relations
- Creditworthiness Determination
- Key Account Generation
- Automated Underwriting Systems
Timeline
Dental Hygienist
Nite Lines USA
05.2023 - Current
Mortgage Loan Officer
Rocket Pro
12.2021 - Current
Associate of Science - Dental Hygiene
Howard College