
Experienced administrative and logistics professional with a strong background in customer service, auditing, document controls, transportation coordination, and office support. Known for being dependable, organized, and detail oriented with excellent interpersonal and communication skills. Proven ability to manage documentation, coordinate with client and carriers, and support daily operations in fast-paced environments.
* Managed and maintained company documentation and records with accuracy and attention to detail.
* Organized, tracked, and updated documents to ensure compliance and consistency.
*Coordinated with internal departments to support workflow efficiency and document accuracy.
*Assisted with administrative tasks, reporting, and record management.
* Audited small package, LTL, and TL freight accounts for accuracy and compliance.
* Reviewed contracts and pricing agreements to ensure current rates and billing accuracy.
* Built strong relationships with carriers to quickly resolve discrepancies.
* Collaborated with IT team to support EDI setup and system process.
* Prepared audit finings and maintained detail reports.
* Coordinated freight shipments and scheduled carrier pickups and deliveries.
* Provided customer service and shipment tracking support for clients.
* Processed shipping documents, billing information, and data entry tasks.
* Assisted in resolving claims and transportation issues.
* Administrative Support
* Customer Service
* Document Control
* Data Entry
* Auditing & Reporting
* Transportation & Logistics
* Microsoft Outlook
* Microsoft Word
* Organization & Multitasking
* Problem Solving
* Communication Skills