Cristina Anderson

Oversaw a pipeline of 25 to 40 purchase loans and refinances with precision.
Coordinated communication between customers, attorneys, realtors, insurance agents, and loan officers.
Conducted thorough reviews of loan approvals and documentation for financial assessment.
Demonstrated expertise in FNMA, FHLMC, Conventional, VA, and FHA guidelines.
Monitored compliance with regulations in response to changes in circumstances.
Established robust relationships with customers and realtors to enhance repeat business.

• Managed a pipeline of 30 to 50 Home Equity Lines of Credit and Loans.
• Coordinated timely and accurate responses to inbound requests from customers.
• Reviewed borrower documentation to confirm compliance with requirements.
• Partnered with Underwriting team to assess customer creditworthiness and repayment capacity.
• Ensured compliance by monitoring changes in circumstances affecting debt-to-income ratios or values.
• Verified adherence to all TRID requirements for Home Equity Loans.

• Manage contact via Live Chat, Email and phones.
• Resolve queries regarding sports betting, withdrawals and deposits.
• Guide and Educate customers on the bet365 application.

• Managed pipeline of 25 to 80 purchase loans and refinances efficiently.
• Facilitated communication among customers, attorneys, realtors, insurance agents, and loan officers.
• Reviewed loan approvals and analyzed documents to confirm customer financial stability.
• Ensured compliance with FNMA, FHLMC, Conventional, VA, and FHA guidelines.
• Monitored files for compliance with changes in circumstances.
• Cultivated strong relationships with customers and realtors to drive repeat business.

• Processed applications for potential buyers and issued pre-approval letters.
• Submitted comprehensive packages to lenders, including asset, credit, and income documentation.
• Monitored conditions based on FNMA, FHA, and FHMLC guidelines to ensure compliance.
• Ensured timely closings without delays.

• Work closely with our Loan Officers/Branch personnel to ensure a timely and accurate experience for our borrowers, from first time home buyers to refinancers, throughout the entire mortgage process.
• Knowledge of FNMA, FHLMC, Conventional, VA, FHA, and USDA programs.
• Managed a pipeline of 20 to 25 purchases files.
• Closed all loans by the expected closing date.
• Went far above expectations first month on the floor and closed more loans than anyone before me.

• Managed a pipeline of 35-45 purchase loans and refinances.
• Scheduling and tracking of closing dates, contingency dates and loan lock expirations.
• Review loan approvals and address all conditions required for underwriting for final approval.
• Knowledge of FNMA, FHLMC, Conventional, VA and FHA guidelines.
• Every month met or exceeded the number of closings.