Cristina Aranda
Wylie
Summary
Results-driven Restaurant Manager with extensive experience in operations management and staff training at Raising Cane's Restaurants. Achieved significant improvements in service quality and customer loyalty through targeted engagement strategies. Expertise in conflict resolution and operational efficiency led to enhanced team performance and productivity.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Raising Cane's Restaurants
05.2023 - Current
- Streamlined daily operations to enhance efficiency, consistency, and quality in food and service.
- Conducted interviews, selected staff, and implemented training programs for optimal performance.
- Engaged with customers to gather feedback and initiated improvements based on suggestions.
- Reconciled cash and credit card transactions to ensure accurate financial records.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Crew Member
QuikTrip
01.2016 - 07.2017
- Took orders, prepared meals, and collected payments.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Stocked shelves to organize aisles in assigned department.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Collin County Community College
Plano, TXSkills
- Customer engagement
- Staff management
- Operations management
- Passion for customer satisfaction
- Customer-oriented
- Organization and prioritization
- Customer loyalty
- Adaptable
- Performance improvement
- Conflict resolution techniques
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Manager
Raising Cane's Restaurants
05.2023 - Current
Crew Member
QuikTrip
01.2016 - 07.2017
Collin County Community College
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