Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Websites
References
Timeline
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Cristina Carulli

Wesley Chapel,FL

Summary

As a first-year student at Florida State University this summer, I am looking for a summer internship for next year to enhance my skills and hopefully gain more hands-on experience in the Marketing and Business field. I am a dynamic and customer-focused professional with experience at Avalon Spa and Nails, excelling in appointment scheduling, and delivering exceptional service. I have the proven ability to enhance customer satisfaction and maintain a pristine environment, as shown in my positions at Avalon and Aeropostale. My skill set is also equipped with cash handling and organization, consistently supporting sales, and fostering positive customer relationships.

Overview

1
1
year of professional experience

Work History

Receptionist

Avalon Spa and Nails
Wesley Chapel, FL
05.2024 - 06.2025
  • Scheduled appointments for clients and other customers.
  • Answered phone calls and input virtual appointment requests.
  • Greeted customers and provided them with assistance.
  • I maintained the aesthetics of the salon by cleaning and organizing, depending on my assigned tasks and duties.
  • Assisted technicians with customer requests, and assigned customers to each technician depending on company policies.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Part-Time Sales Associate

Aeropostale
Wesley Chapel, Florida
04.2024 - 05.2025
  • Assisted customers with product selection, sizing and styling.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.

Education

Florida State University
Tallahassee, FL
01-2029

High School Diploma -

Cypress Creek High School
Wesley Chapel, FL
06-2025

Skills

  • Customer service
  • Appointment scheduling
  • Sales support
  • Cash handling
  • Product knowledge
  • Inventory management
  • Organization skills
  • Phone etiquette

Accomplishments

  • 1st Place in the Future Business Leaders of America (FBLA) Distict Leadership Competition in 2024
  • 2nd Place in the Future Business Leaders of America (FBLA) District Leadership Competition in 2024 (Qualifying for the National Leadership Competition)
  • 2nd Place in the Future Business Leaders of America (FBLA) District Leadership Competition in 2025
  • College Board AP Scholar Award with Honors
  • Straight A honor roll all semesters of high school (2021-2025)
  • Outstanding AP United States History Student (2024)
  • Outstanding Dual Enrollment English Student (2025)

Affiliations

  • President of the Future Business Leaders of America (FBLA) chapter at Cypress Creek High School (2024-2025), Parliamentarian of FBLA (2023-2024), member of club (2023-2025)
  • Historian of the National Honor Society club at Cypress Creek High School (2023-2024), member of club (2023-2025)
  • Member of the National Hispanic Honor Society club at Cypress Creek High School (2023-2025)
  • Mock photography intern at Sweetwater Organic Community Farm (2024)
  • Peer assistant in an AP Physics class at Cypress Creek High School (2024-2025)
  • Multi company volunteer accumulating over 130 volunteer hours

References

References available upon request.

Timeline

Receptionist

Avalon Spa and Nails
05.2024 - 06.2025

Part-Time Sales Associate

Aeropostale
04.2024 - 05.2025

Florida State University

High School Diploma -

Cypress Creek High School