Cristina Covarrubias
Las Vegas,NV
Summary
Results-driven professional with a strong background in detailed reporting within high-pressure environments. Adept at crafting and executing strategic plans, managing client relationships, and leading cross-functional teams to achieve exceptional results. Proven success in driving revenue growth and consistently surpassing sales targets through innovative solutions and a strong work ethic. Seeking a position to leverage these skills in a dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Security Officer
Star Protection Agency LLC
06.2021 - 05.2023
- Monitored surveillance equipment to ensure safety and security.
- Conducted regular patrols and inspections, deterring criminal activity, and leading to a decrease in unauthorized access incidents.
- Investigated alarms and emergency situations promptly, ensuring an improvement in response times and minimizing potential damage.
- Responded quickly to residential inquiries and complaints, producing a 10% improvement in customer satisfaction and retention.
- Worked closely with local police during investigations, contributing to an increase in successful case resolutions.
- Establish a specific area for parcel deliveries and inform residents through the communication platform.
- Produced comprehensive incident reports, improving the security data-related activities.
- Maintained reports, improving the accuracy of performance metrics, and contributing to a 30% increase in strategic decision-making effectiveness for daily tasks associated.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Real Estate Assistant
REMAX
03.2020 - 05.2021
- Maintained efficient office operations by handling errands and administrative functions.
- Assisted in client communications by responding to inquiries and coordinating property showings, leading to a 15% increase in client satisfaction ratings.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Supported marketing efforts by preparing promotional materials and updating social media platforms, contributing to a 30% increase in property listing visibility.
- Maintained and updated the client and property databases, enhancing data accuracy and enabling more effective follow-up and client relationship management, resulting in a 10% increase in repeat business.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
Education
Diploma -
Ed W Clark High School
Las Vegas, NVAssociate Of Business Administration -
College of Southern Nevada
Las Vegas, NVSkills
- Sales Strategy
- Client Relationship
- Remote Team Environment
- Strategic Planning
- Highly motivated
- Revenue Growth
- Communication
Technical Skills include: CRM Software Sales Analytics Tools Remote Collaboration Platforms Marketing Automation Software Compliance Monitoring Tools Property Management Systems Incident Reporting Software Video Surveillance Systems Emergency Response Tools Task Management Software Communication Tools Data Analytics E-Learning Platforms Security Management Systems Team Coordination Software
- Marketing
- Compliance Management
- Business Operations
- Business Performance Management
- Negotiation
- Customer Satisfaction
- Leadership
- Cross-functional relationships
References
Provided upon request.
Timeline
Security Officer
Star Protection Agency LLC
06.2021 - 05.2023
Real Estate Assistant
REMAX
03.2020 - 05.2021
Diploma -
Ed W Clark High School
Associate Of Business Administration -
College of Southern Nevada
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